Frequently Asked Questions


Click on the category name on the left of the homepage to view the products we have within those categories. You can also use the search bar located at the top of our homepage to find your preferred products.

Once you have selected the product, just follow the steps below: 

• Select a preferred option like color (if applicable) and then click on ‘Add to Cart’, to add this product into your cart.

• Click on the ‘Checkout’ button to complete your order process 

• At checkout, sign in with your id if your are an existing customer, or register account if you are a new customer.

• Click on your preferred payment option and click on "Continue" to place your order.

If you encounter any problems while placing your order, do not hesitate to contact us on 0321 4600 542 or email us at or contact us on Facebook, Twitter or Google+

Kindly click on "My Account" located at the top left end of our homepage.

Next page will ask you to login if you are an existing customer or to continue if you are a new customer.

Once you click on "Register Account", you will be required to fill in some personal information. After updating the required fields, click on the
"Continue" button to create your account.

Shop24Live is Pakistan's first free marketplace, enabling businesses to sell directly to more than thousands consumers throughout Pakistan without any commission.

To know more about our free marketplace and creating a seller account, please click here

Shipping & Delivery

Our standard delivery timeline is 24-48 hours. As soon as your order is dispatched from our warehouse, you will receive a SMS to inform you that your package is on its way. You will also be contacted by our dispatch personnel on the day of delivery.

Yes we do. Our corporate office is located in Lahore. However, since we are an online store, we do not have physical showrooms. Once we receive your order, we will deliver it to your doorstep.

Shop24Live offers delivery services because of the goal of convenience. We do not encourage our customers to come to our office since products can be brought to their door steps.

Most products we carry has *FREE Shipping throughout Pakistan, however some products weighing more than 1 kg standard delivery charges will be applied.

*Due to TCS insurance policy on electronics items, Rs.250 will be charged as delivery charges on Mobiles, iPods and Tablets only!

Currently we are offering Cash on Delivery (COD) in Lahore only, however we are looking forward to enhance this service to all major cities of Pakistan.


Shop24Live offers 3 payment methods to choose from: Pay Cash on Delivery, Pay via Easypaisa or prepay via internet banking. When you place your order on our website, these options are displayed and you can choose an option that is suitable for you. Please note that Cash on Delivery is currently available in Lahore only. For deliveries outside Lahore you can choose from Easypaisa and Internet Banking.

No, this service is not available right now. is a registered company with thousands of satisfied customers and a history of successful business. Over internet everything is reputation, professionalism and few other security measurements before you make payment to us. We care for your money as you do. 

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